Privacy Policy

The Hobby House Ltd is committed to ensuring the best standards of practice in all its activities.

Visitors to The Hobby House website can be assured that the protection of privacy and confidentiality are given the highest priority. All personal information is collected, held and used in strict compliance with the General Data Protection Regulations that come into force in the EU, including the UK, from May 25th 2018.

 

Information Collected

The Hobby House does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. We may use technology to track the patterns of behaviour of visitors to our site. Anonymous information is collected, such as the number of visitors to the website and number of orders placed in a given period, but it is purely statistical and cannot be used to identify an individual user. A "cookie" may be used which would be stored on your browser. You can usually modify your browser to prevent this happening. You will be given the option to accept/decline the use of ‘cookies’ via a pop up box that will appear when you set up an account with us, or log into an existing one. The information collected in this way can be used to identify you unless you modify your browser settings, although they are only used to remember registered members and provide them with historical information.

Visitors interested in shopping with The Hobby House can provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given.

 

Use of Information and Retention

The information we collect will be used to contact you with further details of The Hobby House‘s products, promotions and services or to send details of future initiatives or events.

You can inform The Hobby House at any time if you would like your details to be deleted. The data we collect will be automatically deleted after 5 years.

Third Party Disclosure: The Hobby House will not pass your details to other organisations. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.


Data Security

The Hobby House takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. The Hobby House has a strict internal security policy with which members of staff must comply as a condition of employment and no external access to the system is permitted. The Hobby House continually reviews and up-dates its security procedures as new technologies become available and new activities are introduced.

Any third parties to whom information is transferred are made aware of these security practices and are also required to take reasonable precautions to protect the transferred information.

Credit Card Transactions: The Hobby House uses appropriate encryption protection when receiving and transmitting credit card information. Such information is deleted once the transaction has been processed.

 

Integrity of Data

The Hobby House takes all reasonable measures to ensure that the information it holds is accurate. In particular it uses reliable collection methods and destroys or converts to an anonymous form any out-of-date data. Individuals may request details of all personal information held by The Hobby House so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

 

Children

The Hobby House website is not targeted at children but in any event personal information will not be collected from children under fourteen years without parental consent.

Enforcement

Any queries relating to The Hobby House’s collection or use of personal information should be addressed to:

 

The Hobby House

Station Road Tetney

Nr Grimsby

N.E. Lincolnshire DN36 5HY

 

or by email to: enquiries@thehobbyhouse.co.uk